Before 12/31/25: Special discounted Setup fees for Growth and Premium Plans
Before 12/31/25: Special discounted Setup fees for Growth and Premium Plans
Never miss another DPC lead or patient message
Harmony Ops gives your clinic a 24/7 front desk - chat, voice, and follow‑up workflows - built specifically for Direct Primary Care. Stay responsive, grow memberships, and keep your team focused on patient care instead of chasing messages.
Built for DPC clinics only
HIPAA‑capable plans available
No clinical advice or PHI stored in chat
Never miss another DPC lead or patient message
Harmony Ops gives your clinic a 24/7 front desk - chat, voice, and follow‑up workflows - built specifically for Direct Primary Care. Stay responsive, grow memberships, and keep your team focused on patient care instead of chasing messages.
Built for DPC clinics only
HIPAA‑capable plans available
No clinical advice or PHI stored in chat
Who It’s For
Built for every stage of your DPC clinic
Whether you’re just opening doors or managing a full panel, there’s a Harmony Ops plan built for your level of complexity.
Pre‑launch & micro‑clinics
“We just need something simple so nothing slips through the cracks.”
Website chat and missed‑call text‑back
Basic social posting to stay visible
Lightweight, compliant setup
Best fit: Starter
Growing clinics
“We’re getting more inquiries and can’t keep up with follow‑up.”
Chat + Voice AI
Automations and pipelines for leads
Multiple users, numbers, and locations
Best fit: Growth
Established & scaling
“We want systems built, optimized, and running in the background.”
Done‑with‑you workflow setup
Advanced automations and launch sequences
Quarterly optimization
Best fit: Premium
Who It’s For
Built for every stage of your DPC clinic
Whether you’re just opening doors or managing a full panel, there’s a Harmony Ops plan built for your level of complexity.
Pre‑launch & micro‑clinics
“We just need something simple so nothing slips through the cracks.”
Website chat and missed‑call text‑back
Basic social posting to stay visible
Lightweight, compliant setup
Best fit: Starter
Growing clinics
“We’re getting more inquiries and can’t keep up with follow‑up.”
Chat + Voice AI
Automations and pipelines for leads
Multiple users, numbers, and locations
Best fit: Growth
Established & scaling
“We want systems built, optimized, and running in the background.”
Done‑with‑you workflow setup
Advanced automations and launch sequences
Quarterly optimization
Best fit: Premium
What Harmony Ops Does
Your front desk, follow‑up, and
social presence - handled
One platform to capture leads, respond fast, follow up automatically, and keep your DPC clinic visible online.
Chat & SMS that never sleeps
“We just need something simple so nothing slips through the cracks.”
Website chat widget that captures name, email, and phone
Missed‑call text‑back so every call gets a response
Friendly, on‑brand answers to common questions—no clinical advice
Voice AI that sounds like your clinic
“We’re getting more inquiries and can’t keep up with follow‑up.”
24/7 call handling with custom greetings
Sends callback requests and escalations to your team
Tracks missed calls and creates follow‑up tasks (in higher plans)
Workflows & pipelines for DPC
“We just need something simple so nothing slips through the cracks.”
Standard DPC pipeline: Lead → Meet & Greet → Member
Automated nurture and “Welcome to the practice” sequences
No‑show rescue, reactivation, and referral workflows in advanced tiers
Social + reviews done the smart way
“We’re getting more inquiries and can’t keep up with follow‑up.”
Social planner with ready‑made DPC templates
Automated review requests after visits
Review monitoring dashboard
What Harmony Ops Does
Your front desk, follow‑up, and
social presence - handled
One platform to capture leads, respond fast, follow up automatically, and keep your DPC clinic visible online.
Chat & SMS that never sleeps
“We just need something simple so nothing slips through the cracks.”
Website chat widget that captures name, email, and phone
Missed‑call text‑back so every call gets a response
Friendly, on‑brand answers to common questions—no clinical advice
Voice AI that sounds like your clinic
“We’re getting more inquiries and can’t keep up with follow‑up.”
24/7 call handling with custom greetings
Sends callback requests and escalations to your team
Tracks missed calls and creates follow‑up tasks (in higher plans)
Workflows & pipelines for DPC
“We just need something simple so nothing slips through the cracks.”
Standard DPC pipeline: Lead → Meet & Greet → Member
Automated nurture and “Welcome to the practice” sequences
No‑show rescue, reactivation, and referral workflows in advanced tiers
Social + reviews done the smart way
“We’re getting more inquiries and can’t keep up with follow‑up.”
Social planner with ready‑made DPC templates
Automated review requests after visits
Review monitoring dashboard
Built to respect HIPAA and DPC boundaries
Harmony Ops is designed for operations and communication - not clinical care. It keeps your team responsive while protecting patient privacy.
Harmony Ops never collects or stores clinical information.
Medical questions are redirected back to your clinic or patient portal.
HIPAA‑capable plans are hosted in HIPAA‑enabled environments with BAAs available.
Marketing‑only plans automatically purge message content on a set schedule.
What Harmony Ops is for
Membership questions, office details, pricing range, booking interest, basic “how it works.”
What it’s not for
Diagnosing, triaging, or giving medical advice. Patients are always directed back to your clinic for care.
Built to respect HIPAA and DPC boundaries
Harmony Ops is designed for operations and communication - not clinical care. It keeps your team responsive while protecting patient privacy.
Harmony Ops never collects or stores clinical information.
Medical questions are redirected back to your clinic or patient portal.
HIPAA‑capable plans are hosted in HIPAA‑enabled environments with BAAs available.
Marketing‑only plans automatically purge message content on a set schedule.
What Harmony Ops is for
Membership questions, office details, pricing range, booking interest, basic “how it works.”
What it’s not for
Diagnosing, triaging, or giving medical advice. Patients are always directed back to your clinic for care.
Choose the level of automation
your clinic needs
Start with simple responsiveness and add more automation and support as your clinic grows.
Starter · Responsive Basics
For pre‑launch and micro‑clinics that just need a stable, compliant front‑desk assistant.
Website chat widget
Missed‑call text‑back
Basic social posting
Simple follow‑up without complex automations
Growth · Full Communication Engine
For clinics serious about growth and efficiency.
Everything in Starter
Voice AI (web and phone)
Workflows, pipelines, and structured follow‑up
Additional users, numbers, and locations
Social planner with more flexibility
HIPAA‑capable version with BAA
Premium · Done‑With‑You Acceleration
For clinics that want faster implementation and deeper configuration.
Everything in Growth
1:1 onboarding call
Done‑with‑you workflow setup
Advanced workflow packs & launch sequences
Quarterly optimization and refinement
“Plans typically range from the low $200s to the high $400s per 28‑day cycle.”
Choose the level of automation
your clinic needs
Start with simple responsiveness and add more automation and support as your clinic grows.
Starter · Responsive Basics
For pre‑launch and micro‑clinics that just need a stable, compliant front‑desk assistant.
Website chat widget
Missed‑call text‑back
Basic social posting
Simple follow‑up without complex automations
Growth · Full Communication Engine
For clinics serious about growth and efficiency.
Everything in Starter
Voice AI (web and phone)
Workflows, pipelines, and structured follow‑up
Additional users, numbers, and locations
Social planner with more flexibility
HIPAA‑capable version with BAA
Premium · Done‑With‑You Acceleration
For clinics that want faster implementation and deeper configuration.
Everything in Growth
1:1 onboarding call
Done‑with‑you workflow setup
Advanced workflow packs & launch sequences
Quarterly optimization and refinement
“Plans typically range from the low $200s to the high $400s per 28‑day cycle.”
How It Works
Getting started takes weeks - not months
Step 1 – Share your clinic details
Tell us your clinic stage, how you currently handle inquiries and calls, and how you want the AI to sound.
Step 2 – We configure your systems
We install your snapshot, set up chat and/or Voice AI, build your core workflows, and connect your calendars and forms.
Step 3 – Launch, test, and optimize
We test everything with you, go live, and refine as real leads and patients start using the system—especially in Growth and Premium.
How It Works
Getting started takes weeks - not months
Step 1 – Share your clinic details
Tell us your clinic stage, how you currently handle inquiries and calls, and how you want the AI to sound.
Step 2 – We configure your systems
We install your snapshot, set up chat and/or Voice AI, build your core workflows, and connect your calendars and forms.
Step 3 – Launch, test, and optimize
We test everything with you, go live, and refine as real leads and patients start using the system—especially in Growth and Premium.
Testimonials
As physicians, our time is limited, and our teams are just as busy. We shouldn’t have to spend valuable team hours answering the same questions from prospective patients or handling tasks that can be easily automated, such as scheduling meet-and-greets. Upgrading systems can feel daunting, and it’s important to work with technology partners who truly understand the needs of a DPC practice.
A CRM platform like Harmony Ops for DPC helps reduce inefficiencies by automating lead capture, scheduling, and responses to common inquiries, all without pulling me or my team away from patient care. And having a DPC physician like Dr. Gonzalez - someone who deeply understands the unique workflow and lead-capture process of DPC practices and brings strong tech expertise - makes it the best of both worlds.
N. A., DPC Physician
Testimonials
As physicians, our time is limited, and our teams are just as busy. We shouldn’t have to spend valuable team hours answering the same questions from prospective patients or handling tasks that can be easily automated, such as scheduling meet-and-greets. Upgrading systems can feel daunting, and it’s important to work with technology partners who truly understand the needs of a DPC practice.
A CRM platform like Harmony Ops for DPC helps reduce inefficiencies by automating lead capture, scheduling, and responses to common inquiries, all without pulling me or my team away from patient care. And having a DPC physician like Dr. Gonzalez - someone who deeply understands the unique workflow and lead-capture process of DPC practices and brings strong tech expertise - makes it the best of both worlds.
N. A., DPC Physician
STILL NOT SURE?
Questions clinic owners usually ask
Is this only for DPC clinics?
Yes and no. Harmony Ops is built around DPC workflows - Meet & Greet calls, membership onboarding, and ongoing retention. If you like the Harmony Ops platform, contact us and we can talk about options!
Will this replace hiring a front‑desk team member?
Many clinics use Growth or Premium to reduce or delay front‑desk hiring. Harmony Ops handles repetitive communication so your team can focus on patient care.
Do I need to be techy to use this?
No. You’ll get guided onboarding, and higher plans include 1:1 setup and workflow configuration so you’re not building everything alone.
How do you handle HIPAA and PHI?
We prevent clinical details from being collected in the first place and redirect medical questions back to your clinic or patient portal. HIPAA‑capable plans are hosted in HIPAA‑enabled environments with BAAs available.
What if I just need something very small right now?
That’s exactly what our entry‑level options are for - simple, stable responsiveness that can grow with your clinic when you’re ready.
STILL NOT SURE?
Questions clinic owners usually ask
Is this only for DPC clinics?
Yes and no. Harmony Ops is built around DPC workflows - Meet & Greet calls, membership onboarding, and ongoing retention. If you like the Harmony Ops platform, contact us and we can talk about options!
Will this replace hiring a front‑desk team member?
Many clinics use Growth or Premium to reduce or delay front‑desk hiring. Harmony Ops handles repetitive communication so your team can focus on patient care.
Do I need to be techy to use this?
No. You’ll get guided onboarding, and higher plans include 1:1 setup and workflow configuration so you’re not building everything alone.
How do you handle HIPAA and PHI?
We prevent clinical details from being collected in the first place and redirect medical questions back to your clinic or patient portal. HIPAA‑capable plans are hosted in HIPAA‑enabled environments with BAAs available.
What if I just need something very small right now?
That’s exactly what our entry‑level options are for - simple, stable responsiveness that can grow with your clinic when you’re ready.
Ready to stop losing DPC leads to missed calls and slow follow‑up?
Tell us where your clinic is today, and we’ll show you exactly how Harmony Ops can lighten your front‑desk load.
Ready to stop losing DPC leads to missed calls and slow follow‑up?
Tell us where your clinic is today, and we’ll show you exactly how Harmony Ops can lighten your front‑desk load.
Copyrights 2025 Harmony Ops Health™ a DBA of Crescendo Operations LLC™
Copyrights 2025 Harmony Ops Health™ a DBA of Crescendo Operations LLC™ | Terms & Condition | Privacy Policy